At Maharanga, we want you to be happy with your purchase. Please read our return and refund policy carefully.
1. Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
- The item must be unused and unwashed
- It should be in its original condition and packaging
- A valid proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return:
Items purchased on sale or at a discount.
Customized or print-on-demand products.
3. Damaged or Wrong Products
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund as applicable.
4. Refunds
Once your return is received and inspected, we will notify you about the status of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
5. Exchanges
We only offer exchanges for defective or damaged items.
For exchange requests, please contact us with your order details.
6. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Shipping charges are non-refundable.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
If the issue persists, please reach out to us.
8. Contact Us
For any questions related to returns and refunds, contact us at:
Email: support@maharanga.com